Wedding Makeup Artist In Connecticut

Traveling Wedding Makeup Artist Serving CT, RI & NY

that will have everyone whispering, “she’s glowing!” as you walk down the aisle.

Softly Sculpted, Naturally Radiant and Perfectly You

Wedding Makeup Artist In Connecticut

Natural Bridal Makeup in Connecticut

Jenn Ballard is an experienced, award-winning wedding and event makeup artist in Connecticut serving CT brides, bridesmaid, Mother’s of the Bride And Groom for over 18 years. She loves making her bridal clients feel at ease, special, and utterly breathtaking on their special wedding day. No matter where you are getting married in Connecticut, Jenn can travel to you and add the perfect bridal makeup look to your day.

Wedding makeup artist CT bride at New Haven Lawn Club in New Haven CT – natural soft glam look

Traveling To Your Home, Hotel, Or Venue

For your wedding day, you want a Connecticut wedding makeup artist who understands that “natural” doesn’t mean invisible and “glam” doesn’t mean heavy.

Most brides who inquire with me aren’t looking for dramatic full glam. They say:

“I want to look and feel fabulous without feeling weighed down by heavy or cakey ‘for-photos-only’ makeup.”

And they want an artist who:

“Truly listens to your desires and gives you what you like — and doesn’t pressure you into what she wants you to like

  • They don’t want thick foundation.

  • They don’t want harsh contour.

  • They don’t want to feel overdone or uncomfortable in their own skin.

They want makeup that looks polished, refined, and elevated … without looking like it’s trying too hard.

If that sounds like you, you’re in the right place because that’s exactly how I work.

Wedding Makeup Artist In Connecticut
Wedding Makeup Artist In Connecticut
Wedding Makeup Artist In Connecticut
Wedding Makeup Artist In Connecticut
  • “Jenn made me feel so beautiful on my special day…she has such a calming presence.”

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    Jamy Olsen
    CT Bride

  • “I wanted a natural look that enhanced my features, and that’s exactly what I got.”

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    Kerri
    CT bride

  • “My wedding was hot, humid and a tornado came through…but my makeup endured the elements all day and night.”

    ──────────

    Carly Arsenault
    Fairfield CT

  • “I walked in wanting a natural but glam look and she nailed it! Everyone loved their makeup & looked flawless.”

    ──────────

    S. McLeod, Bride
    Saybrook Point Inn And Spa

  • “One of my bridesmaids said this is the most beautiful I have ever felt in my life.”

    ──────────

    Rachel Burnham
    Bride, West Hartford

What It’s Like to Work With Me On Your Wedding Or Special Event Day

My goal is that you see the version of you that makes your best friend tear up the second she sees you.

Your wedding day is filled with emotions—happy tears, sweet kisses, and hours of fun. As your Connecticut Wedding Makeup Artist, I’ve curated the best products and techniques to ensure your makeup stays put so you can focus on enjoying every moment.

When working with me you’ll receive :

✔ Sweat-proof, tear-proof, and kiss-proof makeup (airbrush or traditional)
✔ Lightweight and comfortable makeup that’s never heavy or cakey
✔ Incredible looking makeup in both real life and photos
✔ Low maintenance makeup - only minimal touch-ups needed—just a little powder or gloss
✔ Custom day of wedding makeup timeline and coordination with hair stylists and your photographer/videographer to ensure your day goes off on time and without a hitch
✔ A look that flatters your unique skin tone, face shape and personal style - no cookie cutter here!

Connecticut wedding makeup artist applying bridal makeup

Over 18 Years

in bridal makeup

Over 286

happy brides

served

Long-lasting bridal makeup application CT at Owenego Inn In Branford CT

What Makes My Wedding Makeup Different

Photo: Addie Eschelman Photography

A Relaxed, Fun Getting-Ready Experience

I create a calm, organized atmosphere so you and your bridal party can fully enjoy the process instead of watching the clock.

What To Expect:

• A fun, warm, grounded presence that keeps the energy steady and light (yes, I’ll ask your favorite music to set the vibe!)

• Attention to detail from skin prep to final set
• Clear timing and coordination so everything runs smoothly
• Space to breathe, laugh, and actually enjoy getting ready

You won’t feel rushed.

You won’t feel like part of an assembly line.

And you won’t be wondering what’s happening next.


A seamless experience, so you can relax and soak in every moment

Wedding Makeup Artist In CT at Burning Tree Country Club in Greenwich CT with green dresses and a bride in a white dress holding bouquets, celebrating outdoors on a sunny day near a pond with trees in the background.
I knew from the trial that I felt completely comfortable with Jen. She proved how reliable she was when the power went out at our getting-ready location — it was one less thing to stress about, knowing she would be there no matter what.

I hesitated at first because there was a price difference compared to booking makeup through my hair vendor, but I am so glad I chose her separately. It was absolutely worth it.

I don’t normally wear makeup, and everyone, including me, was shocked at how good I looked.She made my eyes pop without overdoing it.”
— Catherine Pinheiro, Saint Clements Castle Bride

You’re not getting a rushed, assembly-line experience or a large contracted team.

You’re getting me. Someone who’s done this hundreds of times before.

With over 18 years of bridal experience in Connecticut, I know how to build a look that holds up in:

• Shoreline humidity
• Country club ballroom lighting
• Outdoor ceremonies
• 10+ hour timelines
• Professional photography and video

I custom-blend foundation to match your face, neck, and chest so nothing looks disconnected in photos.

I build your base in thin, strategic layers so it looks like skin up close.

I adjust tones, textures, and intensity based on:

• Your skin type
• Your venue lighting
• Your dress color
• Your comfort level
• Your personality

Because bridal makeup isn’t about trends.

It’s about you walking past the mirror and thinking, "damn, I look good! and “yay, I still look like me”

Luxury Skincare & Makeup Products For Long-Wearing Bridal Makeup

I match formulas to your skin and your day. Your makeup needs to work as hard as I do. I use hand-picked, high-performance products from brands like:

✔ Tatcha
✔ Armani
✔ YSL

✔ Patrick Ta

✔ Dior and more

The result? A time-tested bridal look that lasts, with only minimal touch-ups needed throughout the night


Wedding Makeup Artist In Ct set of Chanel cosmetic products, including a black compact with the Chanel logo, an open compact with powder, and two tubes of cream or lotion on a light surface.

Behind The Scenes Video: Social Media Add-on

Together, we’ll capture high-quality 4K iPhone content of the glam process for you to post immediately or whenever you’re ready

Chanel makeup
Black Dior logo on a white background.
SAINT LAURENT PARIS logo in black text on a white background.
Logo featuring a stylized letter 'T' inside a circle, with the name Charlotte Tilbury written below.
Wedding Makeup Artist In CT bridal portrait of a bride with beautiful makeup in a white wedding gown with long lace sleeves, holding a bouquet of white roses, standing in a decorated room with cream-colored furniture and pink-striped curtains.

Airbrush Makeup

Lightweight, Long-Lasting, and Flawless

Both airbrush and traditional makeup create stunning, long-lasting results—but airbrush offers a next-level finish perfect for special occasions.

  • Used by film and TV artists for its flawless, even, and non-cakey appearance, airbrush makeup looks incredibly natural—even in HD cameras. It feels weightless, lasts longer than traditional makeup, and won’t settle into fine lines or transfer onto clothes.

  • For a wedding day or any event where flawless, all-day wear is a must, airbrush makeup is an excellent choice.

  • “Jenn was more concerned than I to ensure I had a perfect face for my wedding day. She arrived early to set up, used top quality products and even was flexible on the day of my wedding to add in an extra person. She is both a talented makeup artist with an eye for eyes (everyone loved how well she accentuated their eyes and so did I!) as well as a top quality professional who was supportive, responsive and encouraging

    - Jill S, Bride; Norwalk, CT

  • “Jennifer is AMAZING!!! She did my bridal party and my make up for my wedding, and she did a phenomenal job!!! I felt like a movie star. She listened to everything I wanted and made it happen! Love her and all she does! And her new product line is amazing too!!" My make up looked amazing and my photos were flawless!!! A bride could not ask for more...”

    Jamie Olson, Bride, The Waterview Monroe

  • "Jenn did an absolutely beautiful job on my pre-wedding trial makeup. She went above and beyond to accommodate our hectic schedule that day, was flexible with moving things around and very communicative. She was also very patient at my trial and the results were fantastic. She is absolutely meticulous and the utmost professional in every way - we would highly recommend.

    - Jen Han, Killingworth, CT Bride

  • “Her makeup application, not only for me (the bride), but also for all of the bridesmaids lasted all day and came out beautifully on pictures”

    Elizabeth H, Bride; Trumbull CT

  • The whole experience was wonderful. At first I thought it was expensive but I’ve never gotten married before so I didn’t know what to expect. After many trials with other makeup artists, I was freaking out because I didn’t like how I looked with any of them. Jenn was worth every penny, I felt like myself only better, my eyes popped with the products she used it were amazing. She came on time, actually early, used high end products and my makeup lasted until past midnight! She’s also fun to be around, like a good friend and really helped me relax that morning. We also had a makeup lesson so I’d know how to do it for the honeymoon and I finally feel like I know what I’m doing.”

    — Kate B, Bride; New Rochelle, NY

  • “…my wedding was hot, humid and a tornado came through not too far from where our beach front wedding was (Fairfield, CT) and my make up endured the elements through the whole day and night. I was highly impressed with my bridal trial and day of make up!”

    -Carly S, Bride; Fairfield, CT

  • …”Loved my glam look! The best part to me is I still felt like myself but totally enhanced. What I mean is, I did not feel “caked up” and I was still glowing!!!

  • “…I met a friend soon after and she was all praises for the natural finish the makeup had and how flawless my skin looked. I don’t wanna wash my face. I am more than happy with my experience and would definitely recommend Jennifer to my friends and family. The best makeup application in CT.”

    -Akhila Gautham, Event Makeup: Milford CT

  • “The amount of compliments we got was overwhelming. Jenn listened to exactly what I wanted and my makeup lasted all night!!! Cannot recommend her enough for your event.”

    -Sofia Buckey, Bride; Woodbridge, CT

  • “The makeup was absolutely beautiful! My face was so smooth and the makeup lasted all night. Jenn was so professional, talented and kind! Thank you Jenn for the incredible service. I highly recommend her!”

    -Nadia Sienz, Event Makeup; Orange, CT

  • “Jenn was the perfect bridal makeup artist — she gave me a glowing, natural look that lasted all night and photographed beautifully. She made me feel confident, comfortable, and stress-free on my wedding day, and I couldn’t recommend her more”

    -Alanna Shea, Bride; Branford House, Groton, CT

  • “She took the time to truly understand what I wanted to look like. I got SO many compliments on my makeup both in person and from the pictures I posted! I felt so incredibly beautiful and even my husband (who normally isn't very opinionated and thinks I look beautiful regardless) said that my makeup looked so good”

    -Nikki Heckendorn, Shower; New Haven CT

  • “Jenn made me feel like the most beautiful version of myself on my wedding day. My makeup came out so natural, exactly what I had envisioned—elevated, radiant, but still me. I received so many compliments throughout the day (even now, a month later looking back at our pics) everyone kept saying I was glowing!

    Jenn has such a calming, professional energy that made getting ready feel fun and stress-free. She listened to what I wanted, paid attention to every detail, and delivered perfection. I felt confident, fresh, and flawless all day long.”

    Jessica Henry, Bride: The Owenego, Branford

  • “Jenn was a joy to work with—responsive, professional, and flexible with scheduling, which made the process so easy and stress-free.

    I’ll admit I was hesitant at first, unsure if I could find someone who would truly understand how to work with my mature skin. But Jenn immediately put me at ease—she knew exactly how to highlight my features in a way that felt fresh, flattering, and completely authentic to me.

    What I appreciated most was how Jenn made sure the final result still looked like me. I didn’t feel overly done-up or masked by makeup—I felt confident, radiant, and like the best version of myself. My family immediately noticed and loved the look too!”

    -Janice Jones, Bride; Milford CT

  • “I hired Jen for a bridal make-up trial, engagement make-up and my wedding day. She is extremely talented and professsional. My wedding party loved what she did and my own make-up looked fantastic in all of my photos and lasted the entire day.”

    -Lisa Rodriguez, Bride; Saybrook Point Resort & Marina

  • “…she was a true professional. Jenn listened to my vision and exceeded all my expectations, creating a flawless look that made me feel like a dream.

    Her attention to detail is incredible, and she used high-quality products that lasted all day and night, even through all the emotions!

    I received so many compliments on my makeup—it truly was the cherry on top of my wedding look.

    Not only is Jenn immensely talented, but she's also such a joy to be around. She brought calm and positivity to the morning of my wedding, making the experience even more special. If you're looking for a makeup artist who will make you feel beautiful and confident, look no further than Jenn.”

    -Scotland Gourley, Bride; Whitby Castle, Rye, NY

Wedding & Event Makeup Pricing

Your wedding makeup experience includes luxury skin preparation, a full consultation, premium high-performance products, and a custom wedding-day timeline. Before securing your date, full bridal makeup pricing details are outlined. clearly.

Bridal Makeup
$325

Bridesmaids & Attendants
$175 per person

Airbrush Upgrade
$35

In Studio Event Makeup

$225

Bridal Makeup Trial

Your bridal makeup trial is a dedicated 90-minute session held in my Milford studio where we refine your look, test products, and photograph the results so you feel fully confident walking into your wedding day.

$295

Booking a trial does not reserve your wedding date. A signed agreement and retainer are required to secure your day

Travel & Booking Details

Travel is calculated at $2 per mile from Milford, CT. For larger wedding parties, an additional artist may be required to ensure a relaxed morning and a comfortable start time.

If fewer than four services are needed, in-studio bridal applications are available in Milford.

Need hair styling?

While I specialize exclusively in wedding makeup, I work closely with a select group of trusted bridal hairstylists throughout Connecticut.

I’m happy to coordinate availability and connect you with artists whose work and professionalism align with the calm, seamless experience I provide.

Meet Connecticut Makeup Artist | Jennifer Ballard

85 Stagecoach Cir, Milford CT 06460

Call/Text (203) 693-1830 • jballardmakeup@yahoo.com

Serving brides across Connecticut:

Milford, Fairfield County, New Haven County, Stamford, Greenwich, Branford, Old Saybrook, and nearby areas.

Areas Served

I specialize in serving brides along Connecticut's beautiful shoreline and Fairfield County. I travel to your venue, hotel, or home, and you can visit my Milford makeup studio for your wedding makeup trial.

Connecticut - My Primary Service Areas:

Fairfield County:

- Greenwich wedding makeup

- Stamford bridal makeup

- Norwalk, Westport, Fairfield, Darien, Westport, New Canaan, Ridgefield

New Haven County:

- New Haven wedding makeup

- Milford bridal makeup (also my studio location)

- Branford, Guilford, Madison, Clinton, Old Saybrook and beyond

Also serving:

Select locations in Westchester County, New York (White Plains, Rye, etc), Newport, RI (Inquire for destination pricing)

Most shoreline locations are within 15-30 minutes of my studio.

This is for brides who:

• Want natural or soft glam
• Appreciate calm, organized mornings
• Care about long-wear makeup that still feels like them

How It Works

STEP 1: INQUIRE ABOUT YOUR DATE

Reach out to see whether I’m available on your wedding day. If my calendar is open, I recommend booking a bridal makeup trial so we can work together to find the perfect products and approach for you. Please note that, due to popularity, dates for trials are limited, and we usually book out several months in advance. 98% of brides who have a trial book their wedding date.

STEP 2: SHARE YOUR VISION

Before and during your bridal makeup trial, we’ll start by going over your past makeup experiences, and you can tell me what you know you don’t want. If you have inspiration pictures, you can share them, but if not, don’t worry: we’ll work together to create a look that suits you, even if you don’t know how to describe it.

You’ll receive an email with a makeup and skincare questionnaire that includes what you can expect during your makeup trial.

STEP 3: THE WEDDING MAKEUP TRIAL

First, we’ll work on prepping your skin so that your makeup will last, and then we’ll discover your ideal look for the big day. Try out airbrush makeup, traditional makeup, neutral colors, or even smoky eyes during our 90-minute session. We’ll take lots of photos as your look develops, so you can see how it appears on camera. You’ll walk out of the room knowing exactly how you’ll look on your big day.

STEP 4: COUNTDOWN TIME

I’ll personally touch base with you to confirm day-of details, final headcount, and to remind you how it’s all going to work out beautifully (yep, those nerves will likely be high). You’ll receive a bridal beauty timeline that tells you exactly what time we’re starting and who’s going when. The goal: finish with plenty of time for you to take a deep breath and soak in the moment before pictures begin. 

STEP 5: THE BIG DAY

I’ll personally text you in the morning to let you know I’m on the way and to find out your room number. I arrive on time (usually 15 minutes early) to set up my chair and get started with skin prep and your makeup application. Throughout the day, I’m in touch with your photographer and planner so that everything goes off on time. 

Wedding makeup artist in CT newly engaged couple looking at each other at New Haven Lawn Club wedding

Feel Confident, Beautiful, And Completely You On Your Big Day—When All Eyes Are on You.

Photo credit: hK Photography

Have questions about what I can and can’t help with?

Check out these FAQ’s or set up a 5 minute appointment to talk with me directly.

The CT Bridal Makeup Experience Designed Around You

A Flawless Look That Feels Like You

Your wedding makeup should enhance your natural beauty, not hide it. With a refined, personalized approach, your look will be fresh, polished, and timeless so you glow in person and in every photo that lasts a lifetime. My signature style blends modern red carpet techniques with a seamless, soft finish, ensuring you feel confident, radiant, and completely yourself.

A Seamless, Stress-Free Experience

Your wedding morning should feel calm, not chaotic. I arrive on time (always a little early!) with everything needed to create a relaxed, luxurious atmosphere while you get ready. Brides often tell me my presence brings an oasis of ease and excitement, setting the perfect tone for the day. From start to finish, you can savor the moment knowing you're in expert hands.

Makeup That Lasts Through Every Moment

Your wedding day will be filled with emotions. Happy tears, heartfelt hugs, and hours of celebration. Every product I use is carefully hand-picked and tested to withstand it all without feeling heavy or cakey. You’ll move through the day with confidence, knowing your makeup looks fresh, flawless, and radiant from “I do” to the last dance.

Wedding Makeup Artist In CT at brides Burning Tree Club In Greenwich CT with mother of the bride

Ready to feel like your most beautiful self on your wedding day?

Check Your Date Your Date Below

You’ll receive a personal reply within 24 hours by email or text.


Note: Dates are secured on a first-come, first-served basis. Booking a trial/preview does not reserve your wedding date. A signed agreement and retainer are required to secure your day.

Connecticut Bridal Makeup FAQ's

There are a lot of options when I look for a makeup artist near me. How do I decide?

  • Look for a makeup artist near you that whose before and after photos look like the style of makeup you’re after. Think of a makeup artist the same as you would as a painter…they all have different styles. Can they do different styles? Yes, of course. But they probably are most drawn to and talented with a particular style.

  • Look at their reviews on Google and other well-known review sites that are not altered to look positive.

  • Look at their about page. What do they do besides great makeup that makes them professional, reliable and isn’t cookie cutter. Do they create your day-of beauty timeline? Arrive early? Are they upfront with how long things really take? Pay attention to how quickly they respond and how well they communicate with you.

  • Talk to friends/family about recommendations.

Do you travel to wedding venues in Connecticut?

Yes. I travel to your venue, hotel, or home anywhere in Connecticut. I primarily serve Fairfield County and New Haven County, including Greenwich, Stamford, Westport, Fairfield, Milford, Branford, New Haven, Madison, and Old Saybrook. I also travel to select locations in Westchester County, NY and Newport, RI. Inquire for destination pricing.

Do you offer wedding makeup trials, and when should I book mine?

Yes, and I highly recommend it. Your trial is a dedicated 90-minute session at my Milford studio where we refine your look, test products, and photograph the results so you walk into your wedding day completely confident. Most brides book 3–6 months in advance, and 98% who do a trial go on to book their wedding date. Note: your trial does not hold your date — a signed agreement and retainer are required for that.

Do you offer wedding hair services?

I specialize exclusively in makeup. I believe doing one thing exceptionally is better than doing two things adequately. That said, I have a trusted network of Connecticut bridal hairstylists I'm happy to connect you with. I can also help coordinate timing between your hair and makeup to keep the morning running smoothly. Hair stylist referrals are provided after your makeup trial is booked.

Will you bring additional artists for a large wedding party?

Absolutely. For parties of five or more I'm happy to bring on additional trusted artists to keep the morning relaxed, on time, and fun. I just need adequate notice, and final headcount is due at least 3 months before your date.

How much does a wedding makeup artist in CT cost?

Bridal makeup is currently $325 and includes luxury skin prep, a full consultation, and a custom wedding-day timeline. Bridesmaids and attendants are $175 per person. Airbrush is a $35 upgrade. The bridal trial is $295. Travel is calculated at $2 per mile from Milford, CT. Inquire for additional CT makeup artist pricing details.

Do I need to sign the contract before our make-up trial?

Due to high demand, it is highly recommended to book your wedding date in advance. However, it is not a requirement. My policy is that in order to hold your date, there is a non-refundable retainer due. Please note that a makeup trial does not hold your date.

Some clients choose to sign the contract during the trial, which is a-ok with me! As of the time of writing this, I’ve never had someone not book during a trial, so it’s whatever makes you most comfortable that works for me.

Once you sign the contract and pay the booking fee, your date is reserved, and you’re booked.

How should I prepare for my bridal makeup trial?

  1. Please arrive on time with a freshly washed, completely clean face (no moisturizer or anything on it). Your skin needs to be squeaky clean, and this is important to help the makeup adhere beautifully. Note: Certain products, like moisturizers and sunscreen, don’t play well with certain color cosmetic products and can cause them to break down, slip, or oxidize. During your trial, I’ll go over more of this with you to prepare you for your big event.

  2. Please bring your favorite lipstick, gloss, or lip stain so I can see what you’re most comfortable in and get a good idea of the shades that make you happy! During your trial, we’ll select your perfect shade and tell you where to buy it so you can reapply during your event.

  3. Wear a white button-down top or shirt and, if you’d like, your veil and/or hair pieces.

  4. During your makeup trial (also known as a makeup preview), I’ll be taking several pictures and videos of you so you can see how gorgeous you look on camera, and we'll make any adjustments for the perfect look.

How long does a makeup trial last, and what happens during it?

Your trial will typically last about 90 minutes, so you get a full consultation, incorporating your unique coloring and desired look. We’ll also talk about skincare and how to best prep your skin leading up to the big day. Last, we’ll review and confirm details for the day of the event, including timing, location, and headcount. It’s ok if you’re not sure of all the details yet, as I checked in with you several times before the big day. Most importantly, you’ll sit back, relax, and enjoy being pampered.

Should I get false lashes?

This is a completely personal preference. Most of my brides and event clients love adding lashes for a little extra —glam and I love applying them. They look stunning in photos and really emphasize the eyes. I do not do lash extensions - falsies only because they are really beautiful and perfect the look. Whether we decide on individual lashes, partial lashes, or strip lashes, you’ll walk away having a hard time not looking at yourself in every mirror you walk by! Don’t worry, I’ll help you decide which lash style is best for your eye shape and ideal look.

I don’t normally wear makeup, and I’m kind of nervous about having my makeup professionally done.

The majority of my clients don’t normally wear much makeup, if any, on a daily basis, so I’m extremely comfortable helping to guide you through the process in a natural, subtle glam way. This is actually one of the things clients love most about my work. But don’t take my word for it; check out my CT bridal makeup reviews and testimonials and see what my past clients and brides have to say.

What’s the difference between airbrush makeup, and which should I choose?

Both create beautiful, long-lasting results. Airbrush is ultra-lightweight, used in film and TV for its flawless finish, and virtually undetectable in photos — it's an excellent choice for long wedding days and humid Connecticut summers. Traditional makeup offers more flexibility for certain skin types and looks. During your trial we'll test both and decide together what works best for your skin, venue, and comfort level.

Which brands of makeup do you use?

I purposely do my best to choose luxury, high-end, high-quality makeup brands that you might not normally get the opportunity to try or use on a daily basis. All are carefully tested on myself first and then used on clients over a long period of time, so that I’m confident in their wearability, breathability, and long-lasting, flawless wear.

Some of the consumer and professional makeup brands I use include:

  • Yves St Laurent

  • Giorgio Armani

  • Chanel

  • Dior

  • Shiseido

  • Temptu

  • Rare Beauty

  • Natasha Denona

  • RCMA

  • etc.

Do you have any makeup artist certifications or licenses?

Yes, I’m a CT licensed esthetician, Temptu Airbrush, and MAC Pro Certified.

Do you offer makeup lessons?

Sure do! I actually specialize in them for ALL ages and levels of understanding. It’s NOT just for makeup artists!

Here’s where to learn more about my CT makeup lessons.

Have a question I didn’t answer?

Reach out to jballardmakeup@yahoo.com or clientcare@connecticutmakeupartist.com and I’ll personally it:)